At Little Wonders, customer satisfaction is important to us. We strive to provide high-quality baby diapers and baby clothing that meet your expectations. If you are not completely satisfied with your purchase, please review our Refund & Return Policy below.
You may request a return if:
For hygiene and safety reasons, certain products may not be eligible for return or exchange.
The following items cannot be returned or exchanged unless they are defective or incorrectly supplied:
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.
To help us process your request quickly, please provide:
Once verified, we will arrange a replacement, exchange, or refund as appropriate.
To request a return:
Returns sent without prior approval may not be accepted.
Once the returned item has been received and inspected, we will notify you of the outcome.
If approved, refunds will be processed through the original payment method whenever possible.
Please allow 7–14 business days for the refund to be reflected, depending on your payment provider or bank.
Eligible products may be exchanged for:
Exchange requests are processed after inspection and approval.
Orders may be canceled before they have been processed or shipped.
If an order has already been dispatched, cancellation may not be possible, and the standard return process will apply.
Little Wonders reserves the right to refuse returns or refunds that do not meet the conditions outlined in this policy.
All decisions regarding refunds, returns, and exchanges are subject to product inspection and verification.
For return requests, refund inquiries, or customer support, please contact:
Little Wonders
Phone – 078 517 0051/077 516 0051
WhatsApp – 072 515 0052
Email – info@littlewonders.lk
Complaints & Customer Support-info@littlewondersbysl.com
Website – www.littlewonders.lk
Address
No. 306, Welimalowa,
Lellopitiya, Ratnapura,
Sri Lanka.
