Privacy Policy

Our Web Site

Welcome to Little Wonders. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website, products, and services.

Information We Collect

We may collect the following information:

Personal Information

  • Full name
  • Phone number
  • Email address
  • Billing and delivery address
  • Order and purchase details

Technical Information

  • IP address
  • Browser type and version
  • Device information
  • Website usage data
  • Cookies and similar technologies

Communication Information

  • Messages sent through our contact forms
  • Customer service inquiries
  • Feedback, reviews, and complaints

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Deliver products and services
  • Respond to inquiries and customer support requests
  • Improve our website and customer experience
  • Send order updates and service-related communications
  • Prevent fraud and unauthorized activities
  • Comply with legal obligations

We do not sell or rent your personal information to third parties.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze website traffic
  • Enhance user experience

You may choose to disable cookies through your browser settings; however, some website features may not function properly.

Sharing of Information

We may share your information with trusted third parties only when necessary, including:

  • Delivery and logistics providers
  • Payment service providers
  • Website hosting and technical support providers
  • Legal authorities when required by law

All third parties are expected to maintain appropriate confidentiality and security measures.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure.

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill business purposes
  • Maintain records of transactions
  • Resolve disputes
  • Comply with legal obligations

When information is no longer required, it will be securely deleted or anonymized.

Your Rights

You may have the right to:

  • Request access to your personal information
  • Request corrections to inaccurate information
  • Request deletion of your personal information where applicable
  • Withdraw consent for certain communications

To make a request, please contact us using the details provided below.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices, content, or policies of third-party websites.

We encourage users to review the privacy policies of any external websites they visit.

Children's Privacy

Our products are intended for babies and children, but our website is intended for use by parents, guardians, and adults. We do not knowingly collect personal information directly from children.

If we become aware that information has been collected from a child without appropriate consent, we will take steps to remove it.

 

Changes to This Privacy Policy

Little Wonders may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.

We encourage users to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Little Wonders

Phone – 078 517 0051/077 516 0051

WhatsApp – 072 515 0052

Email – info@littlewonders.lk

Complaints & Customer Support-info@littlewondersbysl.com

Website – www.littlewonders.lk

Address
No. 306, Welimalowa,
Lellopitiya, Ratnapura,
Sri Lanka.

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